5

We were traveling from Winnipeg to Calgary and on the last day, ready to head home with our 2016 Impreza, we experienced a loud clunk from the front driver's side tire followed by another. —Worried we had lost a crucial piece of the brakes or suspension I wanted to have someone look at it before we made the thousand-plus Km journey home. Garrett (who just happened to be a Subaru specialist) arrived at our Airbnb garage at University City 30 minutes after I placed the call. He had the front jacked up and tire off, and diagnosed a cracked coil and missing caliper bolt immediately. After a quick run to the shop to get us a replacement bolt for the caliper we were back on the highway. We booked to have our front struts replaced as soon as we got home. The whole experience from the time I placed the call to payment and getting back on the road couldn't have taken more than 2 hours. Garrett saved our butts in record time, and for a very reasonable price.

5

I needed a new mechanic shop and did some searches near my home and I was not disappointed even though there was a little hiccup. Warren made sure that the hiccup was forgotten by going above and beyond for me and I'm happy I now have a new shop I can rely on! Thank you so much!!

2

I went to have a rubbing noise checked out. They quoted me $50-70 over the phone, but after the work was done, the bill listed "noise diagnosis" for $105. Initially, they quoted me $750, which included addressing the inner rust ridge on the rotors. Additionally, there was no complimentary Uber offered as advertised on their website, no TV or beverages as the website also listed.

I'm so sorry you were unhappy with the service, you are right we quoted you approx 50 to 70 dollars over the phone. Unfortunately after the inspection we did have to do a service for you which was added to the inspection for a total of 120.00 dollars which was authorized before any work was done. Again I apologize for any mix up, but i thought we had gone through the proper procedures before any work was done , if you would like to discuss this further I would be happy to receive you call hope you have a great day.

- Mint Auto Service Westbrook
5

I had a leak in my tire and mint auto was completely booked for the day but they managed to squeeze me in and fix the problem outstanding customer service would definitely recommend them to everybody

5

Great service from Warren and staff from Bowness location. Thank you!

5

Joy saved me money and time by letting me know I don't need an out of province inspection since my car is less then 3 years old. Really appreciate her honesty and help! Thanks a ton Joy and Mint Mobile!

4

Great place to get your car tuned up. They treat you right and make it right. Tx

1

5

Seems like a pretty solid shop. Have gone once a year for the last two years for oil changes and general preventative maintenance. Also conveniently located by the LRT for dropping your car off and then going to work.

1

I don't recommend this service. I changed my tires there, they scratched my interior, the car was very dirty after them and my trunk doesn’t work now good. My tires were in the trunk on a blanket. Your employees pulled out the wheels through the back door, no one drives in the back of my car and it’s always very clean there, as there are usually documents or my things lying around. I had to wipe off all the dirt with wet wipes after your service. I regret that I didn't take photos. I also have a lot of new scratches on the plastic in the interior. I don’t like writing this and it was unpleasant for me to see all this. The door in the trunk stopped closing with the remote control after you provided me with service. Perhaps someone opened and closed the trunk using their hands rather than a button. Perhaps this is a coincidence, but there are too many unpleasant moments. Sorry, but you need to be more careful with customers' cars.

Hi Kateryna, At Mint Auto Service, we take any review under 5-stars quite seriously. We do not appreciate false accusations from our customers as we pride ourselves in 100% transparency and honesty. You came in for a tire changeover service, which is completely unrelated to do anything with your power trunk. Still, we provided a complimentary inspection on the issue and found the motor was burnt out on your power lift gate system. It is unfortunate however we had nothing to do with this failure. We also do not know how you claim your car was "dirty" or scratched since all of our technicians use seat protectors and gloves while working on all vehicles. You claim we are "pretending" it wasn't us when we have yet to even hear from you and the person who drops off and picks up your vehicle mentioned nothing. This review is quite puzzling. -The Team at Mint Auto Service Bowness

- Mint Auto Service Bowness
Mint Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mint Auto Service Westbrook (403) 242-6631, Mint Auto Service Bowness (403) 286-2708, Mint Auto Mobile Mechanic Service (403) 203-5600 if you have any issues in accessing any area of our website.