When some relatively costly repairs and maintenance issues needed to be addressed on my pontiac, I was originally overwhelmed due to my limited knowledge of cars, however Tim was great to deal with and made a stressful time much more managable. He broke down all of the repairs and prioratized what was most urgent so that I could have the lower priority work done at a later time when I could afford it. And when work was required that could not be done by speedy apollo I was notified right away, they even arranged a tow truck for me to have my car taken to a GM dealership where it could be repaired. They have definitely made a life-long customer out of me.